Billing
When and how you are charged for product development and store operations.
Adding a Credit Card
Click Billing in the main menu to add your billing address and credit card info.
Each store must have a credit card attached in order to submit details for a new product. However, there is no immediate charge in order to submit product details.
Credit card information is required to submit products, but no charges are applied until you approve your sample.
Billing Breakdown + Schedule
Our design rate is set at $50 per hour. This rate includes the designer's work and our team's product input.
Design costs will be charged after you approve the sample for that product. Your Client Success Specialist will provide you with an invoice for you to approve.
The cost to create a sample is $250 for most products, and less for some accessories.
Sample costs will be charged after you approve the sample for that product. Your Client Success Specialist will provide you with an invoice for you to approve.
Inventory Costs
The inventory cost is determined by multiplying the unit cost of your item by the quantity of your inventory.
For In Stock products, inventory costs will be paid alongside design + sample costs. For Pre-Order products, it will be subtracted from your payout.
We run your store for free for the first 3 months (90 days) after your inventory is manufactured.
After 90 days, a fee is charged each month based on the average number of units warehoused throughout the month. The monthly fee is $0.20 per unit.
Cancelling a Product
If you wish to cancel your product during the development process, let your Client Success Specialist know in the conversation for that product.
You will only be charged the costs incurred up to that point. Your Client Success Specialist will provide you with an invoice for you to approve.
Other Payment Methods
We also accept wire transfer as a method of payment. Just let your Client Success Specialist know, and they will coordinate this with you when it is time for a payment.
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